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“We have used Genesis Decorating over the last few years for transforming our kitchen, bathroom, en-suite and have also decorating our home inside and out. Alan and Mark have been brilliant, they tackle each job with enthusiasm, patience and humour, which I am sure they need at times. They are also wonderful at clearing up after each day and I know that I can leave them with no worries at all. Their workmanship is second to none and we have also appreciated their vision and ideas when we have none. I cannot recommend them highly enough.” 

- Paul & Fiona Glover


"Having bought a complete wreck of a house Alan was tasked with the job of carrying out the internal renovation and various exterior works. The majority of work was carried out in our absence and Alan displayed great vision, attention to detail and outstanding quality of workmanship and above all else, was completely trustworthy. The end result has produced a high quality, modern, contemporary home which we are proud of." 

- Ian & Liz Barrow


“I write with our sincere thanks for the work you and your boys have just completed at our home. If asked, I will have to recommend you most highly although I'm concerned that you may then become too busy for us to call upon you again! The tiling and remedial work to bathrooms has proved to be perfect as is the paintwork and replacement of outside wood etc. We will certainly call upon you again when we need you.” - Jan


“I'm writing to say how pleased I am with the recent work carried out at my home. The refurbishment work to my en-suite makes it look like brand new, likewise the two bedrooms recently decorated. With attention to detail being of the highest standard. All work was started on time on the promised date and at the end of each day the rooms were left clean and tidy. I have recommended Genesis Decorating to my friends and family with the utmost confidence. Many thanks for a superb job.” 

- Molly Shilton


"I write to express my thanks for the redecoration of the dining room and lounge together with two bathrooms. My wife and I are delighted with the results. Your team have been great to have around the house and we are so pleased we have in fact already recommended you to our friends. The standard of workmanship has been very high indeed, not only to complete the painting and wallpapering but in the plumbing work also. The repairs to both the toilet and your efforts to trace a leak in the bathroom have been much appreciated." 

- Paul Daniels


“I would like to thank Alan and his team for the excellent work carried out on my bedroom, bathroom and utility room. The care and attention to detail is more than obvious from the high standard finish achieved. Although I had ideas of colour scheme', Alan's advice was an important part of my choice. My mum is 88 years old and Alan worked around her needs, which is very important to an elderly person. Alan and Mark have decorated areas of the house both inside and out and mum and I are looking forward to the team returning in the spring to decorate more rooms.” 

- Christina Powis

“Recommend Most Highly”

“I wanted to say a heartfelt thank you to you, Mark and Darren for the excellent work carried out on our property. The exterior and decorating on the back of the house is the best that we have ever had done. Mark and Darren showed exceptional attention to detail and were very clean and tidy around the work space. An excellent job undertaken by nice people. I would have no hesitation in using your company again.” 

- Louise Goulding

“Excellent Work Carried”

"We have just had the entire exterior of our tired 1950's semi detached house completely decorated by Genesis. In the process they had to re-route high level wiring, repair a fractured concrete support and replace old crumbling wood around the back door with new before they could gloss. The house now looks absolutely stunning and is the subject of many complementary comments and glances from our neighbours. Not only have they done and excellent job of work but their tradesman were friendly, polite and efficient. to top it all off the cost of this transformation was very reasonably when compared with the quotations we received from other companies. I would not hesitate to recommend Genesis Decorating Ltd to anyone as a first class, reliable, and efficient company." 

- Mr & Mrs Humpage.

“Absolutely Stunning”

“I write with our sincere thanks for the work you and guys have just complete at our home. If asked, I will have to recommend you most highly although I'm concerned that you may become too busy for us to call upon you again!!! The tiling and remedial work to the bathrooms has proved perfect as is the paintwork and the replacement of outside wood etc. We will certainly call upon you again when we need you. Thanks again” 

- Jan Bazley

To learn more about my decorating services, contact me, in Portskewett, Monmouthshire.

Proudly Serving Customers within a 20-Mile Radius of Caldicot and Chepstow, Travelling as Far as Cardiff and Cheltenham

Privacy Policy

This Privacy Policy applies to Genesis Decorating Ltd. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Genesis Decorating Ltd”, "we", "our" and/or "us"), our websites and services. Genesis Decorating Ltd knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Genesis Decorating Ltd website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with Genesis Decorating Ltd you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Genesis Decorating Ltd Services Agreement related to the Genesis Decorating Ltd services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.

Genesis Decorating Ltd values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Genesis Decorating Ltd, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.

Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring: To ensure Genesis Decorating Ltd customers receive quality service, Genesis Decorating Ltd selects phone calls for recording and/or monitoring. These calls, between Genesis Decorating Ltd customers (or potential customers) and employees, are evaluated by Genesis Decorating Ltd representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Genesis Decorating Ltd creating an account with Genesis Decorating Ltd, or by otherwise utilising any Genesis Decorating Ltd products or services, you hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used

Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail: From time to time, Genesis Decorating Ltd may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Genesis Decorating Ltd and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfil our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Genesis Decorating Ltd and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Genesis Decorating Ltd, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Genesis Decorating Ltd, Genesis Decorating Ltd has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation Of Liability.
Genesis Decorating Ltd assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Genesis Decorating Ltd to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at or by mail at 87 Treetops, Portskewett, Monmouthshire, NP26 5RT.